Building a high-performing packaging line takes more than just sourcing the best machines. Each piece of equipment must work together without bottlenecks, mismatched speeds, or compatibility issues. That’s why companies that want an efficient, scalable packaging system rely on two key players: an Original Equipment Manufacturer (OEM) and a packaging systems integrator.

If you’re responsible for your company’s procurement or operations and need packaging automation that works, teaming up with an OEM and an integrator is a smart move.

What an OEM Does vs. an Integrator

An OEM like Wayne Automation—a leading packaging machine manufacturer—builds machines such as case erectors, sealers, partition inserters, and more. We know our equipment inside and out, down to every setting and modification.

On the other hand, a packaging systems integrator makes sure all your machines work as a single, efficient system, even when they come from different manufacturers. Integrators handle the programming, mechanical setup, and flow of operations.

Without an OEM, you don’t have the right equipment built for the job. Without an integrator, you’re stuck figuring out how to connect components yourself. You need both.

This dynamic was highlighted in a recent conversation between Jeff Hoffpauer, Northeast and Midwest Sales Manager for Wayne Automation, and Tom Wapinsky of Creative Packaging Solutions (CPS). The two discussed the importance of OEMs and integrators working together.

According to Wapinsky, a packaging systems integrator’s role goes beyond installation. “We’re developing unique solutions for the client, specific to a need,” he explains. This means ensuring that every piece of equipment works as part of a cohesive system, rather than just a collection of individual machines.

Why You Want an OEM and an Integrator Working Together

When a packaging machine OEM and a packaging integrator work together, you have a more reliable automated system:

1. Faster Implementation & Reduced Downtime

Integrators understand how to align new automation with existing infrastructure, reducing installation time and minimizing costly production disruptions. A well-coordinated OEM-integrator team ensures faster system deployment and a smoother startup phase without unnecessary trial-and-error.

2. Customization Without the Hassle

Not every packaging line runs on standard equipment. Sometimes you need modifications, such as when you’re handling odd-shaped cases, fragile products, or extreme production speeds. When an OEM and an integrator work in sync, custom tweaks are made before issues arise, keeping your project on track without costly delays.

3. No Vendor Blame Game

Here’s a frustrating situation: Something goes wrong, and the packaging machine OEM blames the setup while the packaging integrator blames the equipment. You’re stuck in the middle, losing time and money. When the OEM and integrator already have a working relationship, they solve the problem together instead of pointing fingers.

As Wapinsky put it, “The collaboration between the OEM and the integrator leads to a well-defined project scope, ensuring that customer expectations are met and the installation is a success.”

A Real-World Example of an OEM-Integrator Win

Wayne Automation partners closely with CPS to keep your machines in sync without issues.

As Tom Wapinsky of CPS explained in his conversation with Jeff Hoffpauer, a manufacturer faced a challenge: their case design didn’t fit standard machines, and they needed a fast, efficient solution. Instead of forcing an inadequate setup, Wayne Automation worked closely with CPS to develop a customized approach. Wayne customized one of its case erectors to accommodate the manufacturer’s specialized case style, while CPS ensured smooth integration into the broader packaging line.

The outcome? The custom solution worked flawlessly right from the start. It was so effective that the company quickly implemented it across multiple facilities, eliminating a costly trial-and-error process.

According to Wapinsky, this success story is just one example of how the Wayne Automation-CPS partnership eliminates integration headaches, reduces downtime, and delivers consistent, scalable performance for manufacturers.

The Bigger Picture: Long-Term Success in Packaging Automation

Automation doesn’t just solve today’s packaging problems—it gives you a system that scales with your business. The right OEM-integrator partnership offers a long-term strategy for efficiency, cost savings, and production growth. Whether expanding operations, integrating new technology, or improving throughput, having a team that understands both the machines and the system ensures you’re always ahead of the curve.

Want a Packaging Line That Runs Smoothly? Let’s Talk.

If you want automation that works as it should, you need an OEM and a packaging systems integrator on your team. That’s what CPS and Wayne Automation bring to the table.

Whether you’re upgrading a single component or overhauling your entire packaging process, we’re here to help. Our combined expertise eliminates guesswork, reduces downtime, and delivers a system designed for maximum efficiency from day one.

Reach out today to discuss how we can design a custom integrated packaging solution built specifically for your business needs.