//Technical Service

Wayne Automation Technical Service

Service plans ensure optimal performance of packaging machinery, reduce downtime, and provide staff training and maintenance tips. Monthly and quarterly plans with extended warranty and comprehensive support are available.

We know that no matter how well-designed our packaging machines are or how experienced an operator is, something could (and statistically will) go wrong. By taking proactive steps to prevent problems, we can minimize the impact Murphy’s Law has on our customers’ automated packaging equipment.

INQUIRE ABOUT SERVICE PLANS

BENEFITS

Long-Term Saving

By investing in our advanced
technical service today,
you will reap the rewards
of long-term savings!

Basic Up-Keep

Regular maintenance and cleaning
can help prolong the life of your
machinery and ensure it is
running at its peak performance.

Predictive Maintenance & Reduced Downtime

We understand that time is money,
and any downtime for packaging
machinery repairs can be costly.

Training for Your Staff.

Our experienced technicians
provide comprehensive instructions
on operating the machine safely
and efficiently, including .

Photo of a Wayne Automation employee working on a machine.

Rely on Our Expertise

Prevent Miscommunication: By providing accurate information to all users and maintainers of the system, we preempt issues before they escalate.

Minimize Breakdowns: Knowledge of your system helps avoid practices that cause wear and tear, extending its lifespan.

Ensure Expert Support: With our top-tier technical service, you always have access to professionals knowledgeable in various packaging systems for advice, maintenance, and troubleshooting, even when direct expertise isn’t on-site.

INQUIRE ABOUT SERVICE PLANS

// How Our Service Plan Works

SERVICE PLAN OPTIONS

Buy It with Your New Machine

Warranty extends past the 1-year warranty the machine is under.

Our experienced technicians can provide in-depth advice on proper use, maintenance, and troubleshooting. All you have to do is call or email us. Our technicians will be happy to assist you with any questions or concerns you might have.

Monthly Service Plan

Our Monthly Maintenance Program is an economical way to ensure that all your technical needs are taken care of regularly. Our technicians will come to your facility each month and conduct a detailed inspection of all parts and components, ensuring they are in proper working order.

We also provide maintenance tips and advice on correct use and troubleshooting techniques so you can keep your equipment running smoothly.

This plan is ideal for operations that run numerous machines and produce a large volume of packaging products.

Quarterly Service Plan

Our Quarterly Maintenance Program option protects your investment in new Wayne equipment.

This plan also includes an extended warranty covering all machine parts and labor costs associated with servicing or repairing it. You will also benefit from our preventative maintenance and technical support throughout your warranty period.

This plan is ideal for operations that may only have one or two machines but still produce a decent volume of packaging products.